A lettings support desk for a growing agency
Tenant calls and emails, maintenance logging and contractor follow-up, and landlord updates, all handled in the agency's tone of voice.
Step into tlnted.
Build your dedicated offshore team with TLNTED. From customer support to back-office operations, we help your business scale with the right people, managed end to end.
Dedicated talent. Real support. Room to grow. We build the team behind your next chapter.


We're not a company. We're a movement of professionals.
tlnted is people-first and founder-led. What started as a small team serving a single client has grown into office-based teams for businesses in the UK, the US, Canada and beyond.
Honesty and transparency in how we communicate.
From customer support to back-office operations, explore our services and find the right solution for your business. Start with what you need and scale as you grow.
Choose the roles you need, where you are and the hours you work. We'll bring this to your free consultation.
Choose at least one role.
Discuss this teamEvery team is shaped around the client's work. These are typical setups.
Tenant calls and emails, maintenance logging and contractor follow-up, and landlord updates, all handled in the agency's tone of voice.
Voice, chat and email cover aligned to the client's busiest hours, with quality checks and regular reporting.
Order processing, data entry, invoicing and reconciliation support, so in-house staff can focus on clients.
Lead follow-up, appointment setting and CRM updates, plus diary and inbox management.
It starts with a free consultation. We learn your business, goals and challenges, then map the roles you need.
We source, screen and assess candidates against your requirements.
Meet your shortlist and choose the people who will join your team.
We handle onboarding, supervision, quality checks and reporting, and add people as you grow.
Your team can start within a couple of days once everything is confirmed. There's no long-term commitment, and you can opt out whenever you need to.
With offices in London and Cairo, your team keeps to your clock, so your customers get answers in their working day.
What to expect when you build a dedicated team with tlnted.
Tell us what you need. We'll show you how it would work, what it would cost and how soon you could go live.
A free consultation to learn your goals and the roles you need.
We source, screen and assess candidates for you.
Meet your shortlist and choose your team.
Onboarding, supervision and reporting are on us.